Privacy policy
At Infinity Block Capital, we take your privacy seriously. This Privacy Policy describes how Infinity Block Capital Pte Ltd (Singapore) and Infinity Block Capital Sdn. Bhd. (Malaysia) (“we”, “us”, or “our”) collect, use, disclose, process, and protect your personal data when you interact with us, use our services, or visit our websites. We comply with the Personal Data Protection Act 2012 (Singapore), Personal Data Protection Act 2010 (Malaysia), and other applicable data protection laws.
1. Scope of This Policy
This Privacy Policy applies to all clients, business partners, service providers, website visitors, and other individuals whose personal data is in our possession or under our control.
It covers all interactions with our businesses in Singapore and Malaysia, whether conducted in person, by phone, email, our website, or through other digital channels.
2. What Personal Data We Collect
Depending on your relationship with us and how you interact with our services, we may collect and process the following types of personal data:
Identification data: Name, NRIC/Passport/ID number, date of birth, nationality
Contact details: Email address, phone number, residential or business address
Company information: Company name, business registration number, office address, job title
Account information: Login credentials (if applicable), account preferences
Transaction information: Details of transactions, contracts, service agreements
Communications: Correspondence by email, telephone, messaging apps, or written communications
Website usage data: IP address, device information, browser type, cookies, access times, referring URLs, activity logs
Other data: Any other personal data provided to us in connection with our business relationship
We generally do not collect sensitive personal data (such as religious beliefs or health information), except where required by law or with your explicit consent.
3. How We Collect Your Data
We collect personal data from you through various means, including:
Directly from you (e.g., via forms, emails, meetings, phone calls, or our website)
Automatically, when you use our website (through cookies, analytics tools, or log files)
From third parties (such as your employer, business partners, or public sources), but only where lawful
4. How We Use Your Personal Data
We use your personal data for purposes including, but not limited to:
Providing, managing, and improving our services and business operations
Responding to your inquiries, requests, and feedback
Managing client relationships, accounts, and contracts
Communicating with you about company news, service updates, or policy changes
Verifying your identity for security, regulatory, or compliance reasons
Facilitating billing, payments, and business transactions
Analyzing website usage, trends, and service performance
Meeting our legal, regulatory, and compliance obligations
Preventing fraud, misconduct, or unlawful activities
Any other purpose for which we have obtained your consent or as required by law
We will only use your personal data for the purpose(s) for which it was collected, or for a directly related purpose.
5. Disclosure of Personal Data
We will not sell, rent, or lease your personal data to third parties.
We may disclose your personal data to:
Our related entities, affiliates, or group companies (in Singapore, Malaysia, or elsewhere)
Service providers, vendors, or business partners who perform services for us (such as IT, cloud hosting, payment processing, or customer support)
Professional advisors (lawyers, auditors, accountants) where necessary
Government authorities, regulators, or law enforcement agencies, where required by law or regulation
Any party in connection with a business asset transaction (such as a merger, acquisition, or sale of assets), subject to confidentiality
Other parties, with your consent or as authorized by you
All third parties are required to process your personal data only in accordance with our instructions and for the purposes described in this Policy, and to maintain confidentiality and security.
6. International Transfers of Data
Your personal data may be transferred to and stored in servers or data centers outside your country of residence, including Singapore and Malaysia. We will take appropriate measures to ensure that your data receives a level of protection that is at least comparable to the protections provided under local data protection laws.
7. Data Protection, Security, and Retention
We implement appropriate physical, technical, and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
Examples of safeguards include:
Secure servers and encryption for data transmission and storage
Restricted access to personal data based on business need
Regular security reviews and risk assessments
Staff training on data protection and confidentiality obligations
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or business needs. When data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Subject to applicable law, you may have the right to:
Access the personal data we hold about you
Request correction of any inaccurate or incomplete data
Request deletion or anonymization of your data (where legally permissible)
Withdraw consent for the use of your data (where consent is required)
Object to or restrict certain processing activities
Request to receive your personal data in a portable format (data portability)
To exercise your rights, please contact us as set out below. We may require verification of your identity before responding to your request.
9. Cookies and Website Analytics
Our website uses cookies and similar tracking technologies to enhance your experience, provide functionality, and analyze website traffic.
Cookies are small data files placed on your device. You can control the use of cookies through your browser settings. However, blocking cookies may impact your website experience.
We may use third-party analytics tools (such as Google Analytics) to understand website usage and improve our services. These tools may collect information such as your IP address, browser type, and browsing behavior on our site.
10. Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party sites you visit.
11. Updates to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
The latest version will always be available on our website, and significant changes will be notified to you by email or other appropriate means.